Servicenow Incident Templates - To get it done right, follow these 5 steps: A major incident demands a. A major incident (mi) is an incident that results in significant disruption to the business. Web skip to page content. Web submitting an incident is essential in servicenow.
A major incident demands a. A major incident (mi) is an incident that results in significant disruption to the business. To get it done right, follow these 5 steps: Web skip to page content. Web submitting an incident is essential in servicenow.